FREQUENTLY ASKED QUESTIONS

can you ship to ____?

click to view countries i cannot ship to as well as countries experiencing mail disruptions

what are the shipping options?

sticker mail: shipped with stamps in a paper envelope with no tracking

sticker mail is only available if you’re buying only stickers!

note: i have no information on the whereabouts of untracked orders. please choose tracked shipping if you want to ensure that your package arrives safely

tracked: shipped as a little package with tracking number, showing you where it’s at anytime!

shipping costs

US domestic shipping

untracked - $0.75

tracked - $4.00

FREE tracked shipping for orders over $50 with code SHIP50

international shipping

untracked - $2.00 usd

tracked - $18.00 usd

FREE tracked shipping for orders over $100 with code SHIP 100

how long will it take for my order to arrive?

orders are shipped out within 1-2 weeks. USPS’s stated delivery time is 2-5 business days for domestic mail, and international deliveries typically take 1-4 weeks. however, both may vary based on circumstance!

can i modify my order? (address, shipping method, etc)

please email hoosbooth@gmail.com asap with the correct information. unfortunately, if your order has already been shipped, then i will not be able to update your order. please double check that you have the correct info before submitting your order!

customs fees

the customer will be responsible for any customs fees, taxes, duties, etc. they are not included in shipping costs!

returns/cancellations?

i currently do not accept returns or cancellations. i’m sorry :(

i received a damaged, missing, or wrong item

i’m very sorry if i mess up your order. please contact me with your order number for a replacement or a refund

email: hoosbooth@gmail.com

do you sell anywhere else?

nope, i only sell on this website! everything else is fake >:(

for questions not related to purchasing, please check my faq highlights on my instagram @hoosbooth